Telecom Expense Management – Save Money & Paper with Our TEM SolutionOur revolutionary Softeligent solution has become a market disruptor. Why? Because we do it better than competitors and for less money.
Softeligent Doesn’t Take Long to Get Things Done
Softeligent is a telecom expense management (TEM) provider that can be reached by a simple phone call or email, has the capability to customize your solution and doesn’t take long to get things done.
No More Technology & Functional Limitations
Are you looking to switch TEM providers because of technology and functional limitations, customer service and pricing? Telecom costs have been cited as one of the top three indirect expenses for enterprises. These indirect expenses put a strain on the budget, but when they are reduced there is a major opportunity for financial and operational improvement. The larger the organization, the bigger the challenge is to manage telecom and IT assets and expenses. In addition to the sheer volume of devices to inventory, there are also charges to verify, countless invoices to process and that doesn’t even take into account charges that may need to be disputed.
Which TEM Solution is Best Suited for Your Enterprise?
For most companies, the solution to the problem just described is to either attempt to find a way to manually tackle the large quantity of paper telecom and IT invoices or to employ a complicated TEM platform that is difficult and frustrating to use. Neither of those solutions is very effective. There is another option with Softeligent.
The fact that you are on this page and likely searched for telecom expense management shows that you already know the frustrations associated with telecom costs—that’s why you are looking for a way to ease your enterprise’s burden. Now the challenge becomes figuring out which TEM solution is best suited for your enterprise. We have a lot of articles that can help you understand the market, the advantages of TEM and even how to choose a vendor. For now, though, we’ll explain a little more about how we can help you.
A Better TEM Solution Customized for You, Designed by Experienced Telecom Consultants
We offer a hosted software-as-a-service (SaaS) TEM solution driven by deeply experienced telecom consultants and engineers. Softeligent is easy to deploy, scalable and easy to use, plus it saves you time and money. Therefore, you can focus on your enterprise’s core competencies. You see, telecom expense management isn’t just about saving money—although that is a great benefit—it is also about freeing up time and resources.
Companies that spend more than $50,000 per month on telephone, Internet, data lines, and wireless services are buried in paper invoices, making proper invoice processing, validation and correction nearly impossible. Softeligent eases this burden and assists organizations that are challenged to:
Process telecom invoices in A/P
Dispute charges with a multitude of service providers, including cellular phones, local and long distance services, Internet and WAN/data communication circuits
Account for telecom services billing inventories
Process charge backs to department cost centers
Process payments authorization
Increase Process Efficiencies, Manage Assets and Reduce Costs
Cost savings and business process improvement are a priority for every organization, yet IT and telecom billing has become one of the most challenging budget areas to control. Industry research has shown that 85% of all enterprises pay telecom invoices with minimal or no validation process. It’s time that changes for your organization. Through Softeligent, you have the ability to increase process efficiencies, manage assets and reduce costs. Our telecom expense management solution provides an intuitive process flow tailored to each user’s access privilege, meaning we customize screens and make it simple for users. Our innovative platform has the capability to:
Consolidate carrier invoices
Integrate electronic billing
Track bill dispute management
Automate work order management
Provision management tools
Automate invoice processing
Streamline billing reconciliation
Automate cost center allocations—chargeback process
Automate inventory management
Manage contract and policy
The features of Softeligent are numerous in each of its functional modules, as shown in the following diagram:
Softeligent TEM solution also seamlessly integrates with an organization’s accounting systems, creating a streamlined flow of information and cost management. Once Softeligent is up and running, the once labor-intensive and manual tasks are streamlined and automated. All that is generally left for accounts payable is to click on the “pay” button.
Softeligent is ideal for any large organization that is spending hundreds of thousands of dollars each month. Remember, our platform can be configured to your company’s needs.
Softeligent is Achieving Results for Enterprises
Read some of our recent case studies below to find out how Softeligent can help you with your telecom expense management needs.
- A large utility company has been enjoying the benefits of business process automation, eliminating other legacy systems and consolidating operations with Softeligent services and technologies
- We worked with a large health care company and reduced telecommunications costs by 50%
- We are helping a global company with over 50,000 employees to manage all IT and telecom assets and services, producing significant business process improvements
- Our service request and tracking systems were at the core of the successful deployment for one of the largest call center networks in the world
Learn More About Softeligent
Softeligent is a custom enterprise software technology application designed by Telecom Resources International, Inc. (TRI). Our advanced solution was the result of TRI’s 25 years in telecom expense management and technology consulting. We know the pains experienced by large organizations and we also know the ideal solution to IT and telecom billing. Softeligent TEM solution has revolutionized telecom expense management and numerous organizations have already been experiencing the many benefits it provides. Our clients include municipalities, state and federal government organizations, telecom carriers, and private enterprises across all industries. The following list is a sample of the various organizations that are incorporating Softeligent into their expense tracking processes:
Salt River Project (SRP)
City of Scottsdale
ADESA Car Auctions
City of Los Angeles
Bar S Foods
Cigna Health Care
City of Phoenix