Learn From The Leading Experts in IT & Telecom Management
The IT-FASM experts at Softeligent frequently post helpful information, tips, and advice for enterprises. Visit our blog often to get the latest news and to expand your knowledge.
CIOs & CMOs Feeling the Pressure to Tie Big Data Together
We operate in an era when data is available at our fingertips. There is data about customer behavior, purchases, inventory, assets and more. While this data represents the bigger picture for enterprises and can be utilized to make informed strategic decisions, it has...
Enterprise IT: Surprising Findings in Computerworld Forecast Survey
Technology drives business and gives enterprises a competitive advantage. With the advent of new technologies and systems, as well as the pressures of connecting information technology (IT) with business goals, there has been a lot of forecasting in business...
A Properly Implemented IT Ticketing System is a Headache Reducer
Why wasn’t my request completed? How long will it take to fix this problem with my computer? If your role involves information technology (IT), these questions probably sound familiar. Within a large enterprise, the IT department is often busy fulfilling...
Understanding the Pricing Structure of TEM Solutions
Do you know how much you will be charged for your telecom expense management (TEM) solution? It’s not always easy to determine each vendor’s pricing structure. Sometimes there are even hidden costs. Make sure you fully understand the pricing model of a TEM solution...
How do You Process, Validate & Correct Telecom Invoices?
Within telecom lifecycle management, there is a phase referred to as monitoring, which is where a lot of the cost savings can be incurred. When an enterprise is large, the telecom invoices tend to add up to tens of thousands of dollars each month. The monitoring stage...
Pros & Cons of Business Process Outsourcing
Business process outsourcing (BPO) is a common practice among large enterprises and for good reason. There are numerous advantages to BPO, which involve time, resources and money. Yet, deciding to outsource should not be a decision that is taken lightly and it might...
Should You Outsource TEM?
Deciding to pursue telecom expense management (TEM) is a process, as you navigate the type of solution best suited for your enterprise and the company that can provide you with it. There is also another major decision that must be made, which is: Should you outsource...
Telecom Expense Management (TEM) Advantages
What are the advantages of telecom expense management? This question has likely arisen within your enterprise, causing you to embark on a search or answers. There are many advantages of telecom expense management, including the reduction of unnecessary costs,...
Will the Internet of Things (IoT) Impact the Enterprise?
The Internet of Things (IoT) is now a common phrase used within the enterprise. Countless articles have been published regarding this topic, not to mention all of the social media posts touting the hashtag, #IoT. According to Gartner, the Internet of Things is no...
Top Questions Enterprises Have About Telecom Expense Management
Telecom expense management (TEM) software solutions have been helping enterprises manage assets and costs related to wireless and wireline services for years, ultimately reducing costs, automating business processes and minimizing risks. It is a step that many...