Learn From The Leading Experts in IT & Telecom Management
The IT-FASM experts at Softeligent frequently post helpful information, tips, and advice for enterprises. Visit our blog often to get the latest news and to expand your knowledge.
What’s All the Hype About Business Intelligence?
Business intelligence (BI) has been getting a lot of attention lately. In fact, it is one of the biggest focuses of CIOs today, per a 2015 Gartner study. However, why is there so much hype about business intelligence? Business intelligence is a broad term that can be...
Business Intelligence: 5 Trends Impacting Telecom & IT
Business intelligence (BI) has continued to be a hot topic among enterprises and according to Gartner, is the number one investment priority for CIOs. Gartner has also reported that the business intelligence and analytics market will reach $16.9 billion in 2016, which...
Piles of Telecom Invoices: One Company’s Tale
It’s not uncommon for an enterprise with over 500 employees to amass tens of thousands of dollars each month in telecom expenses and a company (we’ll refer to them as Company A) we recently began working with was no different. Each month, stacks of paper invoices for...
Greater Business Intelligence With Softeligent
Are Your Enterprise’s Systems Communicating With One Another? One of the biggest focuses of CIOs today is improved business intelligence. In fact, according to the 2015 Gartner CIO Agenda Report, out of the 2,810 CIOs across 84 countries included in the study, 50...
Not All Telecom Expense Management Providers are the Same
Just like other industries, when it comes to telecom expense management (TEM) providers, they are not all the same. In reality, many of these organizations provide different levels of expertise and come from different fields. It is important to understand the nuances...
Managed Mobility – 5 Things to Know
Managed mobility is becoming a “buzzword” among enterprises, as more employees are using tablets, smartphones and other mobile devices. That means there is even more to manage with telecom assets and service plans, which is falling on the shoulders of IT.Gartner...
What is TEM? A Glance into Telecom Expense Management
Telecom expenses are one of the most difficult areas to manage within an enterprise and a lot of money is wasted. Wireline and wireless assets and expenses are too complex to manage with spreadsheets, yet there are still companies that rely on this cumbersome method....
Selecting a Telecom Expense Management (TEM) Solution: 10-Point Checklist
Selecting and implementing a telecom expense management solution successfully depends on a number of factors, including the organization’s understanding of the TEM’s lifecycle value proposition and how it goes about selecting and implementing such solution. The market...